254 MULTIMEDIA
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS
1.
Can someone locate my vehicle?
To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle
police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.
2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle.
If your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription to find out
if the insurance provider can offer you a
lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions,
it can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Uconnect
App? Your key fob will remote start your
vehicle more quickly. However its range is
limited. For example, when you are leaving
the stadium after the game, you can use the
Uconnect App to remote start your vehicle
and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their
wireless devices, which is why security
measures have been engineered into the
Uconnect App. Asking for your username,
password and SiriusXM Guardian™ Security
PIN help to ensure that nobody can start
your vehicle if they happen to find your
device.
4. Can someone drive off with my vehicle
using the App? No. Driving your vehicle
still requires the keys to be in the vehicle.
The Remote Start feature simply starts the
engine to warm up or cool down the interior
before you arrive.
21_KL_OM_EN_USC_t.book Page 254
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