7-1
7. AFTER-SALES SERVICE
Before returning repair
If what appears to be a defect is detected, refer to “6.3 Troubleshooting” to check if the equipment is
actually defective before requesting repair.
If the defect persists, immediately stop operation and call our service center or agents.
During the warranty period, we or our agencies (*1) will repair the malfunction without any fee,
according to the specified procedure.
After the warranty expires, we will repair the malfunction for a fee, if repair is possible.
Item for notification
Product name, type, manufactured data, serial number,
information about the malfunction (the more detailed, the better),
your company or organization name, address and phone number.
Periodical maintenance recommended
Performance of this equipment may degrade over time because parts wear out, although degradation
depends on how this unit has been maintained.
We recommend periodic professional maintenance checks in addition to daily maintenance.
Call our service center or agents for periodic professional maintenance (This maintenance requires a
service charge).
Call our office or the nearest agency for detailed information about after-sales service.
(*1) Refer to the inside of the back cover for contact numbers.
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