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JRC JUE-501 User Manual

JRC JUE-501
406 pages
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01ETM ISO 9001, ISO 14001 Certified
Printed in Japan
Marine Service Department
+81-3-3492-1305
+81-3-3779-1420
tmsc@jrc.co.jp
Telephone :
Facsimile :
e-mail :
AMSTERDAM Branch
Telephone :
Facsimile :
e-mail :
+31-20-658-0750
+31-20-658-0755
service@jrceurope.com
SEATTLE Branch
Telephone :
Facsimile :
e-mail :
+1-206-654-5644
+1-206-654-7030
marineservice@jrcamerica.com
CODE No.7ZPSC0427
SEP 2013 Edition 3 JRC
Not use the asbestos
For further information,contact:
URL http://www.jrc.co.jp
INMARSAT FleetBroadband FB500/FB250
Maritime Satellite Communication Terminal
INSTRUCTION
MANUAL
JUE
-
501/JUE-251

Table of Contents

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JRC JUE-501 Specifications

General IconGeneral
BrandJRC
ModelJUE-501
CategoryMarine Equipment
LanguageEnglish

Summary

About Your Safety

Cautions Against High Voltage

Provides essential safety precautions regarding high voltage hazards within the devices.

Cautions Concerning Treatment of Electrocution Victims

Outlines immediate first aid procedures for electrocution victims, emphasizing safety.

First Aid

Note Points for First Aid

Key considerations and steps for administering first aid, particularly artificial respiration.

Before Operation

About This Instruction Manual

Guidance on understanding and utilizing the instruction manual for correct operation.

Concerning the Symbols

Explanation of symbols used in the manual to prevent injury and damage.

Concerning Warning Labels

Information regarding warning labels posted on the equipment and their importance.

During Operation

DANGER

Highlights critical safety instructions to prevent severe injury or death.

WARNING

Provides warnings about potential risks of serious injury or death if ignored.

Emergency Calling

About 505 Emergency Calling

Details on the Inmarsat 505 Emergency Calling feature for distress situations.

1. Inmarsat Service systems

1.1 Outline

Overview of the Inmarsat coverage areas and satellite system.

2. Introduction of the JUE-501/JUE-251

2.1 Outline

Describes the composition of the JUE-501/JUE-251 Mobile Earth Station (MES).

2.2 Features

Highlights key features of the JUE-501/JUE-251, including services and design.

3. Appearance

3.1 ADE

Details the Above Deck Equipment (ADE) components and structure.

3.2 BDE

Describes the Below Deck Equipment (BDE) unit, including its appearance.

3.3 ADE - BDE connecting cable

Provides information on the connecting cable between ADE and BDE.

3.4 Handset

Describes the Handset, its components, and operational sides.

4. Getting started

4.1 Connecting terminals and power on

Instructions for connecting terminals and powering on the device.

4.1.1 Connecting terminals with cables

Detailed steps for connecting various terminals using cables.

4.1.2 Setting/removing SIM card

Procedure for correctly inserting and removing the SIM card.

4.1.3 Power ON

Steps for powering on the main unit and understanding the LED indicators.

4.1.4 Screen display of Handset

Illustrates the screen transitions when the power switch is turned on.

4.2 Initial setting for communication

Guides through the initial communication setup process.

4.2.1 Mode setting of Guest and Admin

Describes how to set the operating mode as Guest or Admin user.

4.2.2 Setting outgoing service type

Explains how to set the outgoing service types for TEL ports and ISDN port.

4.2.3 Setting incoming service type

Details on setting the incoming service types for TEL ports and ISDN port.

4.2.4 Setting satellite search

Instructions on setting the satellite search for optimal communication.

5. How to use the Telephone / FAX

5.1 Handset

Covers telephone functions performed using the handset.

5.1.1 Making / Answering an outside call

Guides on how to make and answer outside calls.

5.1.2 Using Phonebook (Speed dial)

Details on using the phonebook for speed dialing.

5.1.3 Using Outgoing/Incoming Calls List menu

How to view and manage outgoing and incoming call lists.

5.1.4 Adjusting voice volume, backlight brightness, and ringer volume

Instructions for adjusting handset audio and display settings.

5.1.5 Adjusting ringer volume /pattern/voice volume/backlight brightness (Admin user only)

Admin-level settings for handset audio and display customization.

5.1.6 Calling Internal Phone

Procedure for making internal calls within the system.

5.1.7 Forwarding a call from Handset to terminal telephone

Steps for forwarding calls from the handset to other terminals.

5.1.8 Handling Call Waiting

Guidance on managing incoming calls while already on a call.

5.1.9 Holding on the line

Instructions on how to place a call on hold.

5.1.10 Rejecting Incoming/Outgoing call (call barring)

Configuration for call barring to reject unwanted calls.

5.1.11 Displaying voice mail service number

How to check and access the voice mail service number.

5.1.12 Using a Secret Code

Setting up and using a secret code for security and call restrictions.

5.1.13 Entry, change and deletion of Phonebook

Procedures for managing phonebook entries (registration, modification, deletion).

5.1.14 Displaying Call Log

How to view and access the call history logs.

5.1.15 Restricting Outgoing Call

Setting restrictions on originating outgoing calls.

5.1.16 Setting Call-Sound for Incoming Call

Configuration for incoming call ring patterns and timing.

5.2 Using telephone/FAX with TEL port

Instructions for using telephone and FAX devices connected via TEL ports.

5.2.1 Dial-up procedure

Steps for initiating a dial-up connection.

6. Web Menu System

1. Connect Your PC to JUE-501/JUE-251 (Sec. 6.1)

Guide to connecting a PC to the JUE-501/JUE-251 via Ethernet.

2. Web Screen (Sec. 6.2)

Overview of the web interface structure and components.

3. Login/Logout (Sec. 6.3)

Instructions for user authentication and session management.

4. Menus for all users (Sec. 6.4)

Details on available menus and functions for all user types.

5. Menus for Admin users (Sec. 6.5)

Comprehensive list of settings and configurations for Admin users.

6.1 Connect Your PC to JUE-501/JUE-251

Steps for establishing a PC connection to the JUE-501/JUE-251.

6.2 Web Screen

Explains the basic structure and layout of the web interface.

6.3 Login/Logout

Procedure for logging in and out of the web interface.

6.4 Menus for all Users

Overview of menus accessible to all users.

6.4.1 Dashboard (Dashboard Screen)

Details the dashboard interface for system status monitoring.

6.4.2 Connect Internet (Data Connection Screen)

Instructions for connecting to the internet via the data connection screen.

6.4.3 SMS Menu

Functions for managing SMS messages, including sending and receiving.

6.4.4 Phonebook (Phonebook Screen)

Operations for managing the phonebook entries.

6.4.5 Call Log Menus

Accessing and managing call logs and charge calculations.

6.4.6 System Log Menus

Tools for monitoring system logs, alarms, and events.

6.5 Menus for Admin Users

Configuration settings and administrative functions.

6.5.1 Set Basic Information (Terminal Screen)

Setting basic operational data for the terminal.

6.5.2 Telephony Menu

Settings related to telephony functions, PBX, and supplementary services.

6.5.3 Port Menus

Configuration settings for various ports like Handset, ISDN, Ethernet.

6.5.4 User Control Menu

Managing user accounts, device registration, and communication restrictions.

6.5.5 Network Menu

Configuration options for network settings and connectivity.

6.5.6 Disconnect Automatically by Time (Auto Disconnect Screen)

Setting automatic disconnection times for various services.

6.5.7 Configure SIM (SIM Screen)

Settings for SIM card configuration, including PIN and facility locks.

6.5.8 File Export/Import (Export / Import Screen)

Functionality for backing up and restoring settings.

6.5.9 Reset to Factory Default (Factory Default Screen)

Procedure to restore the device to its factory default settings.

6.5.10 Update Software (Software Update Screen)

Instructions for updating the device software.

6.5.11 Perform Diagnostic Test (Diagnostic Screen)

Tools for diagnosing system issues and checking network connectivity.

7. Handset Menu System

7.1 Status menu

Displays the status of equipment, including reception and transmission.

7.2 SMS menu

Functions for reading, creating, sending, and deleting SMS messages.

7.3 Satellite menu

Information on satellite selection and spot beam status.

7.4 Phonebook (Speed dial) menu

Tools for managing phonebook entries and initiating speed dial calls.

7.5 Redial menu

Accessing and reviewing the list of dialed numbers.

7.6 Internal menu

Features for making internal calls to connected telephones.

7.7 Call Log (Communication history) menu

Viewing and managing communication history logs.

7.8 Alarmpack menu

Displays the latest alarms and unit status information.

7.9 Admin menu

Access to all setup menus for administrative configuration.

7.9.1 Terminal menu

Basic terminal settings including delivery date and tracking.

7.9.2 Telephony menu

Settings for telephony functions, PBX, and supplementary services.

7.9.3 Port menu

Advanced settings for various ports like Handset, ISDN, Ethernet.

7.9.4 User Cont. menu

Managing user registration and usage restrictions.

7.9.5 Auto Dcn.(Auto disconnection) menu

Setting automatic disconnection times for connections.

7.9.6 SIM Menu

Configuration options for the SIM card.

7.9.7 Default menu

Resetting the system to factory default settings.

8. Using ISDN port

Fig. 8a Setting flow using telephone on ISDN port

Diagram illustrating the setup flow for using a telephone with the ISDN port.

9. Maintenance

Daily maintenance

Routine maintenance tasks for the equipment using general tools.

10. After-sales service

When ordering repair

Procedure to follow when a fault is detected and repair is needed.

During the guarantee term;

Conditions and limitations for guarantee service during the warranty period.

Service out of the guarantee term;

Information on obtaining charged repair services after the warranty expires.

11. Specification

JUE-501 (ADE, BDE)

Technical specifications for the JUE-501 Above Deck and Below Deck Equipment.

JUE-251 (ADE, BDE)

Technical specifications for the JUE-251 Above Deck and Below Deck Equipment.

Appendix A Handset menu tree

A.1 JUE-501/JUE-251 Handset menus for all users (1)

Menu structure for all users, covering basic handset functions.

A.2 JUE-501/JUE-251 Handset menus for all users (2) SMS menu detail

Detailed breakdown of the SMS menu functions within the handset.

A.3 JUE-501/JUE-251 Handset menus for Admin users

Menu tree outlining administrative settings and configurations.

Appendix B Web menu tree

B.1 For JUE-501/JUE-251 all user

Web menu structure and functionalities available for all users.

B.2 For JUE-501/JUE-251 Admin user

Web menu structure and functionalities specific to administrator users.

Appendix C Junction Board

C.1 Junction Board appearance

Visual overview of the Junction Board hardware.

C.2 Dimensional drawing of JB

Technical drawing showing the dimensions of the Junction Board.

C.3 Screen display of Handset , when JB /GYRO are used (Corresponded to Chapter 4.1.4)

Handset screen status when using JB/GYRO, related to Chapter 4.1.4.

C.4 Unit Info menu , when JB/GYRO are used (Corresponded to Chapter 7.1.5)

Unit information display when JB/GYRO is used, referencing Chapter 7.1.5.

C.5 Satellite menu, when JB/GYRO are used (Corresponded to 7.1.3)

Satellite menu display when JB/GYRO is used, referencing Chapter 7.1.3.

Appendix D Software updating procedure

Update JUE-501/JUE-251 software with following procedure a) to d).

Overall procedure for updating the JUE-501/JUE-251 software.

D.1. Downloading the latest software

Steps to download the latest software version from Inmarsat's website.

D.2. Update software

Procedure for updating the device software via the web interface.

When software update is failed

Troubleshooting steps for when the software update process fails.

D.3. Confirm the updated software version

How to verify the successful installation of the software update.

D.4. Software Updating Procedure in Safe Mode

Steps for updating software when the system is in safe mode.

Appendix E Return to the factory default

Return JUE-501/JUE-251 to the factory default with following a) to c) bellow.

Procedure to reset the device to its factory default settings.

Appendix F Default value list (BDE-App 01.31)

SMS Service Center Address (SCA)

Default value for the SMS Service Center Address.

IP Address of User LAN

Default IP address configuration for the User LAN.

Restriction Name

Default restriction group names for user communication.

Appendix G JUE-501/251 VPN setting

Fig JUE-501/251 VPN Specification

Technical specifications for JUE-501/JUE-251 VPN configuration.

Appendix H How to connect PPPoE Connection

H.1 About PPPoE Connection

Overview of PPPoE server functionality and usage.

H.2 Connect your PPPoE Client to User LAN port

Steps to connect a PPPoE client (PC/Router) to the User LAN port.

H.3 Settings for PPPoE Client (Windows XP)

Configuration steps for setting up a PPPoE connection on Windows XP.

H.4. Connection and Disconnection from your PPPoE client (Windows XP)

Procedures for establishing and terminating PPPoE connections.

H.4.1 Connect PPPoE

Steps to initiate a PPPoE connection.

H.4.2 Disconnect PPPoE

Procedure to terminate an active PPPoE connection.

H.4.3. Check the PPPoE connection

Methods to verify the PPPoE connection status.

H.5. PPPoE client option setting (Windows XP)

Configuring advanced options for PPPoE connection in Windows XP.

Appendix I How to connect Bridge Connection

I.1 About Bridge Connection

Explanation of the Bridge connection mode and its characteristics.

I.2 Set and Connect JUE-501/JUE-251 (Bridge)

Steps to configure and establish a Bridge connection.

I.3 Settings for Clients (Bridge)

Configuration details for client PCs connecting via Bridge mode.

Appendix J Multi-Voice Service

J.1 Settings for Simultaneous Voice Call

Configuration for enabling multiple simultaneous voice calls.

J.2 Settings for Multi Telephone Number

Settings for managing multiple telephone numbers (MSISDNs) for the service.

Appendix K FB LaunchPad Installation Procedure

K.1. If there is no FB LaunchPad already installed.

Procedure for installing FB LaunchPad when it is not already present.

K.2. If FB LaunchPad 1.4.X version is already installed

Steps for installing a newer version over an existing FB LaunchPad installation.

Appendix L Use Launchpad

L.1 Ethernet Port Connection

Instructions for establishing Ethernet connection for LaunchPad.

L.2 Using LaunchPad for the first time

Initial setup and connection process for using LaunchPad.

L.3 Connect to Internet using LaunchPad

Guides on connecting to the internet using Standard IP or Streaming IP.

L.3.1 Standard IP

Procedures for establishing and disconnecting Standard IP connections.

L.3.2 Streaming IP

Steps for connecting to and disconnecting Streaming IP services.

L.2.3 SMS

Procedures for sending SMS messages using LaunchPad.

Appendix M TCP Accelerator Installation Procedure

M.1. About TCP Accelerator

Explanation of TCP Accelerator software and its benefits.

M.2. Installing and configuring TCP Accelerator

Guide to installing and setting up TCP Accelerator.

Appendix N Trouble shooting and FAQ

FAQ Contents

Index of common problems and frequently asked questions.

N.1. Power supply, Start up

Troubleshooting steps for power supply and startup issues.

N.2. Reception of radio wave from a satellite

Solutions for problems related to satellite signal reception.

N.3. Web Menu System

Troubleshooting common issues encountered with the web menu system.

N.4. LaunchPad

FAQ and troubleshooting for the LaunchPad application.

N.5. TEL

Troubleshooting guide for telephone (TEL) port issues.

N.6. FAX

Troubleshooting steps for FAX communication problems.

N.7. Packet Switch(Standard IP, Streaming IP) service

Troubleshooting for Standard IP and Streaming IP connection issues.

N.8. SMS

Solutions for problems related to SMS delivery and reception.

N.9. ISDN

Troubleshooting guide for ISDN port communication issues.

N.10. Actions to be taken when abnormal status is indicated on Handset

How to respond to abnormal status messages displayed on the handset.

N.11. When the call log sort function is not working

Troubleshooting steps for issues with the call log sort function in Internet Explorer.

N.12. Other problems

General troubleshooting steps for unresolved issues.

Appendix P Front Panel LED lamps

Ready lamp: displays communication status (available/non-available)

Explanation of the Ready lamp's status indicators.

ALARM lamp: indicates failure alert

Meaning of the ALARM lamp's red light indicating system failure.

COMM lamp: indicates communication starting.

Indication of communication status via the COMM lamp.

ANT. lamp: indicates the status of antenna

Explanation of the ANT. lamp's status for antenna operation.

SMS lamp: indicates receiving new SMS

Indication of new SMS arrivals by the SMS lamp.

Appendix Q Quick Chart

Q.1 How to obtain the SAT EL or SAT AZ angle

Method to determine satellite elevation and azimuth angles.

Q.2 Quick chart of each ocean region

Provides quick charts for satellite elevation and azimuth in different ocean regions.

Appendix R Glossary

ADE

Definition of Above Deck Equipment.

DEL

Definition of the 'Delete' function or command.

I/O

Definition of Input/Output.

OSC

Definition of Oscillator.

Special access code

Definition of special codes for accessing services.

Appendix S JRC Network

JRC web site

Contact information and web addresses for JRC service centers.

Declaration on toxic & hazardous substances or elements of Electronic Information Products

Japan Radio Company Limited

Manufacturer's declaration regarding hazardous substances.

Inmarsat Fleet Broadband Product Registration

Product Information;

Fields for entering product details like model and serial number.

Ship Information;

Fields for entering vessel details such as name and IMO number.

Installation Information;

Details about the installation location, date, and agent.

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