Appendix N Trouble shooting and FAQ
N-8
N.7. Packet Switch(Standard IP, Streaming IP) service
Problem (P) Possible cause Confirmation item
Standard IP
transfer rate is slow in the
communication
TCP/IP application might be a cause. Install the TCP accelerator (TCP PEP) in the attached JUE-501/JUE-251
CD-ROM, and try it.
Transfer rate may be improved.
However, depends on the application which has been used, the transfer rate may
be downgraded.
Communication is
impossible.
The line is busy. Retry after several minutes.
Out of the service area 256Kbps Streaming can be utilized in the area which elevation angle is
10 degrees or upper, for JUE-501 only. Also, the maximum level of Streaming
service which can be utilized with Voice or FAX in the same time, is 128kbps in
the area where
elevation angle is 10 degrees or upper, and 64kbps in the other
areas.
If
the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.
The line can not be disconnected
by on-hook
Turn OFF and ON the power switch of main unit to reboot
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