Appendix N    Trouble shooting and FAQ 
N-5 
 
N.4. LaunchPad 
Problem (P)  Possible cause  Confirmation item 
[Select Terminal] screen is displayed 
after starting LaunchPad 
and cannot 
connect with main unit of 
JUE-501/JUE-251. 
Cable is not connected.  Check that PC is connected to the main unit with Ethernet cable firmly. 
Although the setting of the TCP/IP of the PC is 
set to “Automatic access”, the PC could not 
access the IP from the DHCP server. 
Before starting the PC, check that the cable between the main unit and the 
PC is connected correctly.    If the PC has been started not connected to the 
main unit, restart the PC after hooking up the main unit. 
TCP/IP is not set. 
 
C
heck that the network IP that is set in the PC matches the IP set in the main 
unit. 
Verify 
that the subnet mask, default gateway, and priority DNS server that 
are set in the PC match those set in the main unit. 
The local area connection of the PC is 
disabled.  (Win2000 or later) 
Check that the local area connection is set to ‘enable’ in the property 
specification of the local area connection. 
The local area connection of the PC is a bridge 
connection. 
Delete the bridge by clicking the right mouse button on the icon of the local 
area connection. 
[CIF_0010] error is generated on the 
LaunchPad and the connection 
between the LaunchPad and main unit 
is lost. 
 
Ethernet connection is abnormal  Execute [Search for terminal] by LaunchPad and connect with main unit 
again.