Appendix N    Trouble shooting and FAQ 
N-10 
 
N.9. ISDN 
Problem (P)  Possible cause  Confirmation item 
Communication is impossible 
 
 
 
 
 
Cable is not connected. 
Check that the main unit 
and the communication terminal are connected 
correctly.    Check also that the power is supplied. 
Communication is occupied by another port.  Check that communication is not being carried out by another TEL port. 
Check also that the telephone set is properly on-hooked. 
The # button is not pressed following the 
destination number. 
When originating a call using a ISDN 
port, press the # button following the 
destination dial number. 
If the problem is not solved with above countermeasures, tu
rn OFF and ON the power source of main unit to reboot 
JUE-501/JUE-251. 
Communication is impossible 
with specific destination. 
System failure  Ask your service provider. 
The line can not be disconnected 
by on-hook. 
Turn OFF and ON the power switch of main unit to reboot.