Juniper QFX5200 - Chapter 6: Contacting Customer Support and Returning the Chassis or Components

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CHAPTER

Contacng Customer Support and

Returning the Chassis or Components

Contact Customer Support to Obtain Return Material Authorizaon | 158

Returning the QFX5200 Chassis or Components | 159

Main Page

Table of Contents3
About this Guide9
Overview10
QFX5200 System Overview11
QFX5200 Switch Description11
QFX5200 Component Redundancy16
QFX5200 Field-Replaceable Units17
QFX5200 Port Panels18
QFX5200-32C and QFX5200-32C-L Port Panel18
QFX5200-48Y Port Panel22
QFX5200 Switch Management27
QFX5200 Management Panel Overview27
QFX5200 Chassis Status Leds33
QFX5200 Cooling System38
QFX5200 Cooling System Description38
QFX5200-32C and QFX5200-32C-L Fan Module LED46
QFX5200 Power System48
QFX5200 AC Power Supply Description48
QFX5200 AC Power Specifications51
QFX5200 Power Cord Specifications52
QFX5200 AC Power Supply Leds54
QFX5200 DC Power Supply Description57
QFX5200 DC Power Specifications60
QFX5200 DC Power Supply Leds61
And Figure61
Site Planning, Preparation, and Specifications65
QFX5200 Site Preparation Checklist66
Planning a Virtual Chassis Deployment Using QFX Devices68
Item or Task70
Verify that Your Rack or Cabinet Meets the72
Of the Switch72
Plan Rack or Cabinet Location, Including Required Space Clearances73
Secure the Rack or Cabinet to the Floor73
Acquire Cables and Connectors73
Determine the Number of Cables73
Review the Maximum Distance73
Between the Hardware Components73
For more Information73
QFX5200 Site Guidelines and Requirements74
QFX5200 Environmental Requirements and Specifications75
General Site Guidelines76
QFX5200 Grounding Cable and Lug Specifications77
QFX5200 Clearance Requirements for Airflow and Hardware Maintenance78
QFX5200 Chassis Physical Specifications79
Site Electrical Wiring Guidelines80
QFX5200 Rack Requirements81
QFX5200 Cabinet Requirements83
QFX5200 Network Cable and Transceiver Planning85
Determining QFX5200 Optical Interface Support85
Cable Specifications for QSFP+ and QSFP28 Transceivers86
Understanding QFX Series Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion88
Calculating Power Budget and Power Margin for Fiber-Optic Cables90
How to Calculate Power Budget for Fiber-Optic Cables90
How to Calculate Power Margin for Fiber-Optic Cables90
QFX5200 Management Cable Specifications and Pinouts92
Cable Specifications for Console and Management Connections for the QFX Series93
Management Port Connector Pinout Information93
Console Port Connector Pinouts for the QFX Series94
Port, SFP Port, SFP+ Port, QSFP+ Port, and QSFP28 Port Connector Pinout Information95
USB Port Specifications for the QFX Series102
Initial Installation and Configuration103
QFX5200 Installation Overview104
Overview of Installing the QFX5200104
QFX5200 Installation Safety Guidelines105
Unpacking and Mounting the QFX5200105
Unpacking a QFX5200106
Register Products-Mandatory to Validate Slas108
Mounting a QFX5200 in a Rack or Cabinet108
Before You Begin Rack Installation108
Four Post Installation Procedure for QFX5200-32C or QFX5200-32C-L110
Four Post Installation Procedure for QFX5200-48Y111
Connecting the QFX5200 to External Devices115
Connect a Device to a Network for Out-Of-Band Management115
Connect a Device to a Management Console Using an RJ-45 Connector116
Connecting the QFX5200 to Power118
Connect the QFX5200 to Earth Ground118
Alternate Method to Ground QFX5200-32C-DC Systems120
Connecting AC Power to a QFX5200121
Connecting DC Power to a QFX5200124
Before You Begin125
Connecting DC Power to a QFX5200-32C-DC126
Connecting DC Power to a QFX5200-48Y129
Performing the Initial Software Configuration for QFX5200 Switches131
Maintaining Components135
Maintaining QFX5200 Cooling System136
Removing a Fan Module from a QFX5200136
Installing a Fan Module in a QFX5200138
Maintaining QFX5200 Power System140
Removing a Power Supply from a QFX5200140
Installing a Power Supply in a QFX5200142
Maintaining Transceivers and Fiber Optic Cables on QFX5200144
QFX5200-32C-L Time Allowance145
Remove a Transceiver145
Install a Transceiver147
Disconnect a Fiber-Optic Cable150
Connect a Fiber-Optic Cable151
How to Handle Fiber-Optic Cables152
Powering off a QFX5200153
Troubleshooting Hardware157
Troubleshooting the QFX5200158
QFX5200 Troubleshooting Resources Overview158
QFX Series Alarm Messages Overview159
Chassis Alarm Messages159
Contacting Customer Support and Returning the Chassis or Components166
Contact Customer Support to Obtain Return Material Authorization167
Returning the QFX5200 Chassis or Components168
Locating the Serial Number on a QFX5200 Device or Component168
Listing the Chassis and Component Details Using the CLI169
Locating the Chassis Serial Number ID Label on a QFX5200172
Locating the Serial Number ID Labels on FRU Components172
How to Return a Hardware Component to Juniper Networks, Inc172
Guidelines for Packing Hardware Components for Shipment173
Packing a QFX5200 Device or Component for Shipping174
Packing a QFX5200 Switch for Shipping174
Packing QFX5200 Components for Shipping175
Safety and Compliance Information176
General Safety Guidelines and Warnings178
Definitions of Safety Warning Levels179
Qualified Personnel Warning181
Warning Statement for Norway and Sweden181
Fire Safety Requirements182
Installation Instructions Warning183
Chassis and Component Lifting Guidelines184
Restricted Access Warning184
Ramp Warning186
Rack-Mounting and Cabinet-Mounting Warnings186
Grounded Equipment Warning190
Laser and LED Safety Guidelines and Warnings191
Radiation from Open Port Apertures Warning194
Maintenance and Operational Safety Guidelines and Warnings195
General Electrical Safety Guidelines and Warnings201
Action to Take after an Electrical Accident202
Prevention of Electrostatic Discharge Damage203
AC Power Electrical Safety Guidelines204
AC Power Disconnection Warning205
DC Power Electrical Safety Guidelines206
DC Power Copper Conductors Warning207
DC Power Disconnection Warning208
DC Power Grounding Requirements and Warning209
DC Power Wiring Sequence Warning210
DC Power Wiring Terminations Warning211
Multiple Power Supplies Disconnection Warning213
TN Power Warning214
Agency Approvals and Compliance Statements for the QFX5200 and QFX5220214

Juniper QFX5200 - Chapter 6: Contacting Customer Support and Returning the Chassis or Components

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