Why can't I access my Keebox IP Camera remotely?
This issue might arise from a firewall blocking the connection. Check the Internet firewall settings with your system administrator. Alternatively, the default router settings might not allow external access to the camera. Ensure that your router is configured to allow the Keebox IP Camera to be accessed outside of your local network.
What to do if video can't be viewed through the web browser interface of my Keebox IP Camera?
If you're using Internet Explorer, ensure that ActiveX is enabled in the Internet Options menu, as disabled ActiveX might be the cause. You can also try viewing the video using Java.
How to fix poor image quality on my Keebox IP Camera?
First, ensure your computer’s display properties are set to at least 16-bit color. If the problem persists, try adjusting the brightness, contrast, saturation, light frequency, and anti-flicker controls within the Video Settings of the Configuration menu. Adjusting the camera's resolution and compression rate can also improve the image.
General| Video Compression | H.264 |
|---|---|
| Weather Resistance | IP66 |
| Resolution | 1920x1080 (Full HD) |
| Power Supply | 12V DC |
| Operating Temperature | -10°C to 50°C |
| Network Interface | RJ45 |
| Supported Protocols | HTTP, TCP/IP, RTSP |
To Next Page
