Why can't I access my Keebox IP Camera remotely?
This issue might arise from a firewall blocking the connection. Check the Internet firewall settings with your system administrator. Alternatively, the default router settings might not allow external access to the camera. Ensure that your router is configured to allow the Keebox IP Camera to be accessed outside of your local network.
What to do if video can't be viewed through the web browser interface of my Keebox IP Camera?
If you're using Internet Explorer, ensure that ActiveX is enabled in the Internet Options menu, as disabled ActiveX might be the cause. You can also try viewing the video using Java.
How to fix poor image quality on my Keebox IP Camera?
First, ensure your computer’s display properties are set to at least 16-bit color. If the problem persists, try adjusting the brightness, contrast, saturation, light frequency, and anti-flicker controls within the Video Settings of the Configuration menu. Adjusting the camera's resolution and compression rate can also improve the image.
What to do if my Keebox IP Camera images are 'noisy'?
If the camera is in a low-light environment, try enabling Night mode to see if that improves the image quality. If that doesn't work, try using the camera in a location with more light.
How to fix Keebox IP Camera when it can’t be accessed or access is slow?
A potential cause is a problem with the network cable. Verify that the cables are working by pinging the address of a known device on the network. Another possible issue is a malfunctioning network device, such as a hub or switch. Confirm that these devices are properly powered and functioning.
How to fix white vertical lines on my Keebox IP Camera image?
The CMOS sensor might be overloaded due to exposure to bright lights. Immediately reposition the Keebox IP Camera into a more shaded area, as prolonged exposure to bright lights can damage the CMOS sensor.
What to do if the Power LED and Ethernet Activity LED do not light up on my Keebox IP Camera?
Check that the connection to both the power source and the terminal on the back of the camera are secure and that you are using the provided power supply. If the camera is otherwise functioning correctly, the LEDs might have been disabled in the configuration.
Guides the user through connecting the Ethernet cable and attaching the power supply to the camera.
Instructions on how to launch the installation wizard from the CD-ROM to begin setup.
Guides the user to choose between PPPoE, DHCP, or Fixed IP connection types for the camera.
Explains how to access and use the camera's built-in web interface for configuration and management.
Allows enabling/disabling motion detection, setting sensitivity, and configuring email notification settings.
Procedures for resetting the camera to factory defaults and upgrading its firmware.
Details how to use the KView Player to search, select, and play recorded video files.
Explains forwarding HTTP ports to the camera's local IP for remote access, consulting router guides.
Addresses problems with camera access, slow performance, image artifacts like vertical lines, and noisy images.
General| Video Compression | H.264 |
|---|---|
| Weather Resistance | IP66 |
| Resolution | 1920x1080 (Full HD) |
| Power Supply | 12V DC |
| Operating Temperature | -10°C to 50°C |
| Network Interface | RJ45 |
| Supported Protocols | HTTP, TCP/IP, RTSP |
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