Klemsan Klecard - Troubleshooting; Error Messages

24
User Guide
Hardware fault description
201
204 TPH Down
205 TPH Up
206 Failed to position tray to home sensor.
207 Tray movement failure detected by sensor.
208 PCL command data is incorrect.
209
210 PCL left margin (LM) value is invalid.
212 Incorrectly formatted bitmap raster line.
213 Position beyond tray length.
214 EEPROM WT EEPROM is not functioning. Write failure detected.
215 EEPROM RD EEPROM is not functioning. Read failure detected
216
217
222
# Error Message
Ribbon Out The ribbon is not detected, it is out or finished
Failed to lower the printhead
Failed to raise the printhead
Tray Home
Tray Stalled
PCL Corrupt
PCL Excessive PCL raster data exceeds printhead capacity.
PCL LM Invalid
PCL Bitmap Wide
PCL Bitmap Long
TPH Hot Printhead too hot
TPH Cold
TPH Replace Soon
Printhead too cold
Printhead has some elements down
Troubleshooting
This is a list of messages that could appear on the LCD display of the Klecard.
When a message is shown on the display, it means that the conditions are not suitable to
print your job.
#201 Check the ribbon. It could be broken or missing
#204 #205 #206 #207 Press the Operation Button on the left of the Control Panel. Let the
tray goes in and out. If the message disappear and the printer comes again into the Ready
status, you can go on with your job.
#208 #209 #210 #212 #213 Check your image and re-send to the printer.
#214 #215 Switch off the Klecard, then switch on again. If the messages remain, you need
to contact the Klemsan Service.
Messages #216 and #217 are indicating a situation in which the printhead could be damaged
due to the room temperature. Klecard is automatically able to stop the job when conditions
are critical and could seriously damage the printhead.
If the temperature detected by the Klecard is under -5°C or over +57°C, the printer will stop.
If you are not able to fix the error status, you need to contact the Klemsan Service
to get support.
Error messages