What to do if KNOWINK Data Loggers not printing?
If your KNOWINK Data Logger printer isn't printing or stops printing, ensure the printer is turned on and securely plugged into the outlet with all cords connected properly. Also, verify that paper is correctly installed and that the connection with the Poll Pad is confirmed (look for a green icon).
How to fix KNOWINK Data Loggers poll pad screen is unresponsive?
If the POLL PAD SCREEN of your KNOWINK Data Logger is unresponsive, unplug the unit from its power source (electrical outlet, battery, etc.). Then, simultaneously hold down the Sleep/Wake and Home buttons. Release both buttons when the Apple logo appears on the screen. Once the application launches, go back to your previous activity.
General| Brand | KNOWINK |
|---|---|
| Model | Poll pad |
| Category | Data Loggers |
| Language | English |
Steps for connecting and powering the printer and its accessories.
Instructions for assembling the Poll Pad, stand, and ID tray.
Verifying home screen, printer connection, and understanding status icons.
Locating voters by entering their name for check-in.
Updating voter registration details like address or name.
Using criteria like DOB or address to find voters.
Procedures for handling voters not found in the database.
Process for voters requiring a voucher for eligibility verification.
Handling voters who have absentee ballots.
Managing voter check-ins when there are eligibility challenges.
Procedures for assisting voters who need help with the process.
Steps to power off and secure the Poll Pad, printer, and accessories.
Procedures for disassembling and packing the Poll Pad case.
Guidance for resolving common Poll Pad issues like charging or printing.
An overview of the Poll Pad's main menu and its modules.
Tool to find polling locations by entering an address.
Accessing help files, videos, and troubleshooting content.
Generating and accessing election activity summary reports.
Process for poll workers to log their arrival using the Poll Pad.
Process for poll workers to log their departure using the Poll Pad.
Steps to reverse a voter's check-in status.
Manually marking a voter as absentee in the system.
Procedure for printing duplicate voter receipts.
Handling and recording spoiled ballots.
Setting up Poll Pads with QR codes and importing voter data.
Steps for importing voter data files without using QR codes.
Downloading and installing help documentation and resources.
How to export election activity logs and voter history.
Merging changes to voter data using iSYNC.
Updating voter absentee status with a scanner.
Configuring the iPad to limit usage to the Poll Pad app.
Steps to activate and use Training Mode.
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