Error messages displayed
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12-8 bizhub 652/552
12.3
12.3.3 G3 Fax Error Code
If the machine encounters a problem while sending or receiving a G3 fax, an error dialog will appear and error
codes will be displayed in Txx/Rxx format. Take corrective actions by referring to the table below.
Transmission system error code
Reception system error code
Code Corrective Actions
T00 • Check to see if the destination is correct.
• Check the state of the recipient.
T05 Check the state of the recipient.
T08 Check the line status.
T18 Check the state of the recipient.
T28 Check the state of the recipient.
T32 Check the line status.
T42 Check the line status.
T43 Check the line status.
T48 • Check to see if the destination is correct.
• Check that the fax number registered with the recipient is correct.
T58 The document to be sent by polling is not registered in the sender's machine. Ask the
sender to set the document.
T60 Register the document that is sent to the recipient by polling.
T61 Check whether the document to be sent by polling from the bulletin board is registered.
T62 Inform the recipient of the correct bulletin board number.
T80 Check the line status.
T81 Check the line status.
T82 • Check to see if the destination is correct.
• Check the state of the recipient.
T85 Check the line status.
T89 Check the balance in the billing management device.
T95 Check the line status.
T97 Check the state of the fax board. (Contact your service representative.)
T98 Forwarding with the combination is unavailable. Check the forwarding settings.
T99 Check the destinations registered in the address book.
Code Corrective Actions
R18 Check your machine. If toner or print paper is empty, supply them. If the memory is full,
empty the memory.
R21 Turn the Closed Network RX function off, or inform the recipient of the correct password.
R22 Turn the Closed Network RX function off, or inform the recipient of the correct password.
R32 Change the setting for Auto Create User Box, or inform the recipient of the correct Confi-
dential User Box number.
R50 Check the line status.
R60 Check the line status.
R63 Check the line status.
R69 Check the line status.
R72 Ask the sender to shorten the length of original to be sent before resending the fax.
R78 Turn the main power off, and then turn it on again.
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