10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................................................................................................................... 10-2
Cleaning ................................................................................................................................................. 10-2
Cleaning Glass Platen ........................................................................................................................... 10-2
Cleaning Slit Grass ................................................................................................................................ 10-3
Cleaning Paper Transfer Unit ................................................................................................................ 10-4
Toner Container Replacement ............................................................................................................... 10-5
Loading Paper ....................................................................................................................................... 10-8
Troubleshooting ............................................................................................................................................... 10-9
Solving Malfunctions .............................................................................................................................. 10-9
Machine Operation Trouble ................................................................................................................... 10-9
Printed Image Trouble ......................................................................................................................... 10-12
Color printing trouble ........................................................................................................................... 10-15
Responding to Messages .................................................................................................................... 10-16
Adjustment/Maintenance ............................................................................................................................... 10-29
Overview of Adjustment/Maintenance ................................................................................................. 10-29
Color Registration Procedure .............................................................................................................. 10-29
Drum Refresh ...................................................................................................................................... 10-34
Calibration ............................................................................................................................................ 10-34
Laser Scanner Cleaning ...................................................................................................................... 10-34
Clearing Paper Jams ..................................................................................................................................... 10-35
Jam Location Indicators ....................................................................................................................... 10-35
Remove any jammed paper in Cassette 1 ........................................................................................... 10-36
Remove any jammed paper in Cassette 2 ........................................................................................... 10-37
Remove any jammed paper in the Multipurpose Tray ......................................................................... 10-39
Remove any jammed paper in Rear Cover 1 ....................................................................................... 10-42
Remove any jammed paper in the Document Processor .................................................................... 10-45
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