Troubleshooting > Troubleshooting
648
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
➡ Checking the Equipment's Serial Number (page 2)
"Access point was not detected." is displayed
Check if the access point has been set correctly.
"Add paper to cassette #." is displayed
Is the indicated cassette out of paper?
• Load paper.
➡ Loading in the Cassettes (page 141)
• Select paper from another paper feed source.
• Select [Continue] to change the paper and print.
"Add paper in Multipurpose Tray." is displayed
Has the paper run out in the displayed paper source?
• Load paper.
➡ Loading in the Cassettes (page 141)
➡ Loading Paper in the Multipurpose Tray (page 145)
• Select paper from another source.
• Select [Continue] to change the paper and print.
"Adjusting Scanner." is displayed
The machine is in adjustment mode to maintain its quality. Please wait.
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