2MA/2MB
1-4-30
(3) A specific color is printed solid.
(4) The back side gets dirty.
(5) Image is too light.
Print example Causes Check procedures/corrective measures
Defective charger roller unit 
which corresponds to the 
color causing the problem.
Replace the drum unit for the color that causes an error 
(see page 1-5-21).
Laser of laser scanner unit for 
solid color printing is ON.
Defective laser scanner unit.
Replace the laser scanner unit KM/CY 
(see page 1-5-45).
Print example Causes Check procedures/corrective measures
Dirty secondary transfer roller. Clean the secondary transfer roller.
Dirty paper conveying path. Clean the paper conveying path.
Dirty heat roller and press 
roller.
Clean the heat roller and press roller.
Print example Causes Check procedures/corrective measures
Defective 
developing 
bias output.
Defective developing unit. Replace the developing unit for the color that 
causes an error (see page 1-5-19).
Defective high voltage 
PWB.
Replace the high voltage PWB 
(see page 1-5-35).
Defective engine PWB. Replace the engine PWB (see page 1-5-27).
Defective drum unit. Decrease the surface potential by performing 
the main charger adjustment (see page 1-3-
69).
When the problem is not cleared, replace the 
drum unit (see page 1-5-21).
Defective 
transfer 
bias output.
Defective high voltage 
PWB.
Replace the high voltage PWB (see page 1-5-
35).
Defective engine PWB. Replace the engine (see page 1-5-27).
Defective color calibration. Perform the color calibration (Refer to opera-
tion guide).
Insufficient toner. If the display shows the message requesting 
toner replenishment, replace the container.
Insufficient agitation of toner container. Shake the toner container vertically approxi-
mately 10 times.
Paper damp. Check the paper storage conditions, replace 
the paper.