Kyocera TASKalfa 650c

4 TROUBLESHOOTING
28 N/W-Fax Driver Errors
N/W-Fax Driver Errors
For N/W-Fax driver Errors, refer to the following section.
 P.28 “N/W-Fax Driver Installation Error Messages”
 P.30 “N/W-Fax Driver General Errors”
 N/W-Fax Driver Installation Error Messages
For information on the installation of the N/W-Fax driver, refer to the Operator’s Manual for Software Installation
Guide.
 Setup needs to copy Windows NT files
Problem description
The wrong port type was selected from the Printer Ports dialog.
Corrective action
1. Click Cancel until the Add Printer Wizard terminates.
2. Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.
 Client software CD now required
Problem description
When adding a new printer driver, the end user did not choose the Have Disk option; instead, the user selected the printer
name from the Add Printer list.
Corrective action
1. Cancel the Add Printer Wizard.
2. Double-click Add Printer from the Printers folder but, when prompted to locate the driver, click Have Disk.
3. Select Use Existing Driver to add another copy of an existing driver or browse to the subdirectory that contains the
appropriate *.inf file.
 File *.DRV on client CD could not be found
Problem description
When adding a new printer driver, the user did not choose the Have Disk option but selected the printer name from the
Add Printer list.
Corrective action
1. Cancel the Add Printer Wizard.
2. Double-click Add Printer from the Printers folder, but when prompted to locate the driver, click Have Disk.
3. Browse to the subdirectory that contains the appropriate *.inf file.
 Location does not contain information about your hardware
Problem description
The path to the *.inf file selected during driver installation is too far away. In other words, there are too many characters in
the directory path.
Corrective action
Copy the directory containing the *.inf file to the local drive and resume installation.