LAUNCH
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13 FAQ
13.1 About X-431 IMMO PAD
1. How to save power?
1. Please turn off the screen while the tool keeps idle.
2. Set a shorter standby time.
3. Decrease the brightness of the screen.
4. If WLAN connection is not required, please turn it off.
2. Communication error with vehicle ECU?
Please confirm:
1. Whether the VCI is correctly connected.
2. Whether ignition switch is ON.
3. If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback
feature.
3. Failed to enter into vehicle ECU system?
Please confirm:
1. Whether the vehicle is equipped with this system.
2. Whether the VCI is correctly connected.
3. Whether ignition switch is ON.
4. If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback
feature.
4. How to download the X-431 IMMO PAD App after resetting the tablet?
*Note: Before registration, please make sure the network is properly connected.
After the tablet has been successfully reset, follow the steps below to download the App:
1. Launch the browser and the default official Launch website opens (If a blank page pops up, just type
in www.x431.com in the input bar).
2. Tap
Login
, input the username and password and tap
Log In
.
3. Make sure that the serial number is correct, tap
APP application program
and tap the Download
icon to start downloading.
4. After the download is complete, follow the on-screen instructions to install it.
5. After installation, use the existing username and password to login and go to update center to
download the diagnostic software.
5. What to do if the language of vehicle diagnostic software does not match the system
language?
English is the default system language of the tool. After the system language is set to the preference
language, please go to the update center to download the vehicle diagnostic software of the
corresponding language.
If the downloaded diagnostic software is still displayed in English, it indicates that the software of the
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