Launch X-431 IMMO PAD - About SmartLink Diag.

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6. How to retrieve the login password?
Please follow below steps to proceed in case you forgot the login password:
1. Tap the application icon on the home screen to launch it.
2. Tap the
Login
button on the upper right corner of the screen.
3. Tap
Retrieve password
.
4. Input product S/N and follow the on-screen prompts to retrieve the password.
13.2 About SmartLink Diag.
1. What’s network conditions is required for SmartLink Diag.?
The remote SmartLink Diag. operation requires a network broadband of 100 MB or above.
2. What does the word “Delay” displayed on the SmartLink C screen mean?
The Delay (network delay) indicates the state of the network communication, which can be regarded as
a reference since different vehicles require different delays. Different colors represent different delay
status. There are three states of network delay:
Green: Indicates a shorter network delay. In this case, it has a higher success rate of remote
communication.
Yellow: Indicates a medium network delay. In this case, it has a medium success rate of remote
communication.
Red: Indicates a longer network delay. In this case, it has a lower success rate of remote communication
and remote ECU reprogramming operations are not suggested.
3. My network delay is so long.
Please check the following possible reasons:
1. The greater distance between the SmartLink B2.0/SmartLink B and SmartLink C V2.0 dongle causes
a longer network delay.
2. There are too many network communication nodes that the data communication passes by, which
may cause a longer network delay.
3. Check if the network is poor and data communication speed is slow.
4. Some systems of some old vehicles cannot be tested.
The SmartLink C V2.0 dongle supports CAN2.0/CANFD/DoIP communication protocols, but some old
vehicle uses K-Line communication protocol.
5. Is it necessary to re-ignite the car after the diagnostic system starts working?
For the sake of some vehicle's conditions, the re-ignition will provide you a more detailed analysis after
OBD diagnosis.