Lenovo System x3550 M3

To Next Page

To Previous Page

Table 9. DSA Preboot messages (continued)

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See

Chapter 4 “Parts listing, Lenovo System x3550 M3 Type 4254 and 7944” on page 403 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

• If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a

Trained service technician.

• Go to the IBM support website at

http://www.ibm.com/supportportal/ to check for technical information, hints,

tips, and new device drivers or to submit a request for information.

Message

number

Compo-

nent Test State

Description

Action

405-903-

xxx

BroadCom

Ethernet

Device

Test

Internal

Memory

Failed

1. Make sure that the component firmware is at

the latest level. The installed firmware level is

shown in the DSA event log in the Firmware/

VPD section for this component. For more

information, see

“Updating the firmware” on

page 513

2. Run the test again.

3. Check the interrupt assignments in the PCI

Hardware section of the DSA event log. If the

Ethernet device is sharing interrupts, if

possible, use the Setup utility see

“Using the

Setup utility” on page 517

to assign a unique

interrupt to the device.

4. Replace the component that is causing the

error. If the error is caused by an adapter,

replace the adapter. Check the PCI

Information and Network Settings

information in the DSA event log to

determine the physical location of the failing

component.

5. If the failure remains, go to the IBM website

for more troubleshooting information at

http://www.ibm.com/support/entry/portal/

docdisplay?lndocid=SERV-CALL

405-904-

xxx