Solution:YoucanstillhearsomesoundeventhoughyouhavesettheMastervolumecontrolat
minimum.Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers
(MuteinWindowsXP).
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Ifyourngerhasanyofthefollowingconditions,youmaynotbeabletoregisterorauthenticateit:
–Yourngeriswrinkled.
–Yourngerisrough,dry,orinjured.
–Yourngerisverydry.
–Yourngerisstainedwithdirt,mud,oroil.
–Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.
–Yourngeriswet.
–Angerisusedthathasnotbeenenrolled.
Toimprovethesituation,trythefollowing:
–Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthengers.
–Enrollanduseadifferentngerforauthentication.
–Ifyourhandsaretoodry,applylotiontothem.
Batteryandpower
Thissectiontellswhattodoifyouhaveabatteryandpowerproblem.
Thissectionincludesvetopics:Battery,acpoweradapter,Power,Powerbutton,StartupandSleep
(standby)andhibernation.Checkthesetopicstondtherelatedinformation.
Batteryproblems
•Problem:Thebatterypackcannotbefullychargedbythepower-offmethodinthestandardcharge
timeforyourcomputer.
Solution:Thebatterypackmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Makesurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
IftheoptionalQuickChargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.
•Problem:Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,-or-Your
computeroperatesafterthebatterystatusindicatorshowsempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Chapter10.Troubleshootingcomputerproblems151
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