Lenovo ThinkServer RD350 - Page 150

Viewingthesystemeventlog
Thesystemeventlog(SEL)containsinformationaboutallthePOSTandsystemmanagementinterrupt(SMI)
events.YoucanviewtheSELtodiagnosesystemproblems.
TheTSMimplementstheSELasspecifiedintheIPMI2.0specification.TheSELisaccessibleregardlessof
thesystempowerstatethroughtheTSMin-bandandout-of-bandinterfaces.
FormoreinformationaboutviewingtheSEL,refertotheThinkServerSystemManagerUserGuide,whichis
availablefordownloadathttp://www.lenovo.com/UserManuals.
Basictroubleshootingtables
Usethebasictroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
LenovoThinkServerDeploymentManagerprogramproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage135
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage141
.
Note:Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Replacinghardware”onpage53.
Symptom
Action
Theoperatingsysteminstallationprogramcontinuously
loops.
Makemorespaceavailableontheharddiskdrive.
TheLenovoThinkServerDeploymentManagerprogram
cannotstarttheoperatingsystemmedium.
Ensurethattheoperatingsystemmediumissupportedby
theLenovoThinkServerDeploymentManagerprogram
versionyourareusing.Foralistofsupportedoperating
systems,refertotheuserguideandcompatibilitynotes
fortheLenovoThinkServerDeploymentManagerprogram
throughtheprogrammaininterface.See“Lenovo
ThinkServerDeploymentManager”onpage13
.
Opticaldriveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage135
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage141.
Notes:
•Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Replacinghardware”onpage53.
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thisactionstepisreservedforatrained
servicetechnicianandmustbeperformedonlybyatrainedservicetechnician.
136ThinkServerRD350UserGuideandHardwareMaintenanceManual