Lenovo ThinkSystem ST550 7X09 - Page 4

Remove the backplane for four 3.5-inch hot-swap
drives . . . . . . . . . . . . . . . . . 104
Install the backplane for four 3.5-inch hot-
swap drives . . . . . . . . . . . . . . 105
Expansion drive cage replacement . . . . . . . 106
Remove the expansion drive cage . . . . . . 107
Install the expansion drive cage. . . . . . . 108
DIMM replacement . . . . . . . . . . . . . 109
Remove a DIMM. . . . . . . . . . . . . 109
DIMM installation rules . . . . . . . . . . 110
Install a DIMM . . . . . . . . . . . . . 114
PCIe adapter retainer replacement . . . . . . . 116
Remove the PCIe adapter retainer . . . . . . 116
Install the PCIe adapter retainer. . . . . . . 117
PCIe adapter replacement. . . . . . . . . . . 117
Remove a PCIe adapter . . . . . . . . . . 118
Install a PCIe adapter . . . . . . . . . . . 119
CMOS battery replacement . . . . . . . . . . 120
Remove the CMOS battery . . . . . . . . 120
Install the CMOS battery . . . . . . . . . 122
Serial port module replacement . . . . . . . . 124
Remove the serial port module . . . . . . . 124
Install the serial port module . . . . . . . . 125
M.2 backplane and M.2 drive replacement . . . . 126
Remove the M.2 backplane and M.2 drive. . . 126
Adjust the retainer on the M.2 backplane . . . 128
Install the M.2 backplane and M.2 drive. . . . 128
TCM/TPM adapter replacement (for China
only) . . . . . . . . . . . . . . . . . . . 131
Remove the TCM/TPM adapter (for China
only) . . . . . . . . . . . . . . . . . 131
Install the TCM/TPM adapter (for China
only) . . . . . . . . . . . . . . . . . 132
Intrusion switch replacement . . . . . . . . . 134
Remove the intrusion switch . . . . . . . . 134
Install the intrusion switch . . . . . . . . . 134
Fixed power supply replacement . . . . . . . . 135
Remove the fixed power supply. . . . . . . 135
Install the fixed power supply. . . . . . . . 140
Hot-swap power supply replacement . . . . . . 144
Remove a hot-swap power supply. . . . . . 144
Install a hot-swap power supply . . . . . . 150
Power interface board replacement . . . . . . . 155
Remove the power interface board . . . . . 156
Install the power interface board . . . . . . 157
Hot-swap power supply cage replacement . . . . 157
Remove the hot-swap power supply cage. . . 158
Install the hot-swap power supply cage. . . . 158
Processor and heat sink replacement . . . . . . 160
Remove a processor and heat sink . . . . . 160
Install a processor and heat sink . . . . . . 163
System board replacement . . . . . . . . . . 168
Remove the system board . . . . . . . . . 169
Install the system board . . . . . . . . . . 171
Update the Universal Unique Identifier
(UUID). . . . . . . . . . . . . . . . . 172
Update the DMI/SMBIOS data . . . . . . . 173
Enable TPM/TCM . . . . . . . . . . . . 175
Enable UEFI Secure Boot . . . . . . . . . 177
Complete the parts replacement . . . . . . . . 178
Chapter 4. Problem
determination . . . . . . . . . . . . . 181
Event logs . . . . . . . . . . . . . . . . . 181
General problem determination procedures . . . . 183
Resolving suspected power problems . . . . 183
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 184
Troubleshooting by symptom . . . . . . . . . 184
Power on and power off problems . . . . . . 185
Memory problems . . . . . . . . . . . . 186
Hard disk drive problems . . . . . . . . . 187
Monitor and video problems . . . . . . . . 189
Keyboard, mouse, or USB-device
problems . . . . . . . . . . . . . . . 190
Optional-device problems . . . . . . . . . 191
Serial-device problems . . . . . . . . . . 193
Intermittent problems. . . . . . . . . . . 193
Power problems . . . . . . . . . . . . . 194
Network problems . . . . . . . . . . . . 194
Observable problems. . . . . . . . . . . 195
Software problems. . . . . . . . . . . . 197
Appendix A. Getting help and
technical assistance . . . . . . . . . . 199
Before you call . . . . . . . . . . . . . . . 199
Collecting service data . . . . . . . . . . . . 200
Contacting Support . . . . . . . . . . . . . 201
Appendix B. Notices. . . . . . . . . . 203
Trademarks . . . . . . . . . . . . . . . . 204
Important notes . . . . . . . . . . . . . . . 204
Particulate contamination . . . . . . . . . . . 204
Telecommunication regulatory statement. . . . . 205
Electronic emission notices . . . . . . . . . . 205
Taiwan BSMI RoHS declaration . . . . . . . 206
Taiwan import and export contact information . . . 206
Index . . . . . . . . . . . . . . . . . . 207
ii ThinkSystem ST550 Maintenance Manual