Leuze electronic General causes of errors
Leuze electronic BPS 8 85
TNT 35/7-24V
10 Diagnostics and troubleshooting
10.1 General causes of errors
10.2 Error on interface
Error Possible error cause Measures
Status LED "off"
• No supply voltage connected to
the device.
❏ Check supply voltage.
Status LED
"flashing red"
• Warning.
❏ Query diagnostic data and carry out the
resulting measures.
Status LED
"continuous red light"
• Error, no function possible.
❏ Internal device error, send in device
Status LED
"flashing orange"
• Service operation active.
❏ Reset service operation using BPS Configu-
ration Tool.
Decode LED "off" • Positioning deactivated.
❏ Call up position values.
❏ Deactivate SLEEP mode
Decode LED
"continuous red light"
• Position value invalid
(out of tape).
❏ Check positioning of barcode tape.
❏ Change the angle of the scanning beam by
tilting the BPS 8.
❏ Check mounting.
❏ Clean BPS 8 window.
Decode LED
"continuous orange
light"
• Marker label detected.
❏ Retrieve marker label.
Position error
• No barcode tape present.
• Scanner positioned in total reflec-
tion.
• Scanner not properly mounted.
❏ Check positioning of barcode tape.
❏ Change the angle of the scanning beam by
tilting the BPS 8.
❏ Check mounting.
❏ Clean BPS 8 window.
Error Possible error cause Measures
No communication via
RS 232/RS 485
• Incorrect wiring.
• Different baud rates.
• Different protocol
settings.
❏ Check wiring.
❏ Check baud rate.
❏ Check protocol settings.
Sporadic errors on the
RS 232-/RS 485 inter-
face
• Incorrect wiring.
• Effects due to EMC.
• Overall network expansion
exceeded.
❏ Check wiring, in particular the shield of the
wiring.
❏ Check the cable used.
❏ Check shielding (shield covering in place up
to the clamping point).
❏ Check grounding concept and connection to
PE.
❏ Check max. network expansion as a func-
tion of the max. cable lengths.