Lexmark CX310dn Service Manual

Error code Description Action
954.xx
Service NVRAM Failure
The NVRAM chip failure with controller part.
• POR the printer.
• If the problem persists, then replace the
controller board. See “Controller board
removal” on page 239.
955.xx
Service Code CRC <loc>
The Code ROM or NAND flash failed the Cyclic
Redundancy Check (CRC) check or the NAND
experienced an uncorrectable multi-bit failure.
<loc> indicates the source of the failure and has
one of the following values:
• CRC Failure: The source is a failing package
indicated by Pn where n is the package
number. This error could occur on a
controller with ROM or NAND flash and
could occur as a result of the CRC check
done when the machine is powered on. The
range of package numbers is from 0 to 15.
• Error Correction Code (ECC) Failure: The
source is a failing page indicated by Bn
where “n” is the page number. This error
occurs only if a multi-bit failure is detected
during the ECC execution. Single bit failures
will be corrected automatically and will not
result in a service error. The range of page
numbers is from 0 to 1023.
956.xx
Service Controller Board
Controller board failure. Processor failure.
Check on .02 for fan error.
957.xx
Service Controller Board
Controller board failure. ASIC failure.
958.xx
Service NAND Failure
Printer has performed more than 100 “shift and
reflash” operations as a result of ECC bit
corrections.
959.xx
Service Invalid Firmware
Controller verification failure of system boot
code.
• Update the firmware.
• POR the printer.
• If the problem persists, then replace the
controller board. See “Controller board
removal” on page 239.
959.0x
Service System Board
System hardware failure.
• POR the printer.
• If the problem persists, then replace the
controller board. See “Controller board
removal” on page 239.
960.xx
Service Memory Error
RAM memory error: RAM soldered on the
board is bad.
961.xx
Service Memory Failure
RAM memory error: slot 1 RAM is bad.
• Check RAM in slot 2.
• If RAM is ok, then POR the printer.
• If the problem persists, then replace the
controller board. See “Controller board
removal” on page 239.
962.xx
Service Memory Failure
RAM memory error: slot 2 RAM is bad.
7527
Diagnostic information
101

Lexmark CX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	11.5 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	23 ppm
Duplex print speed (black, normal quality, A4/US Letter)	12 ppm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	5
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (color)	32 ppm
Optical scanning resolution	600 x 1200 DPI
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	901 sheets
Total number of input trays	1
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black, Grey
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound power level (standby)	16 dB
Sound pressure level (copying)	48 dB
Sound pressure level (printing)	47 dB
Sound pressure level (scanning)	49 dB
Sound pressure level (duplex printing)	50 dB
Power consumption (average operating)	- W
Package depth	594 mm
Package height	567 mm
Package weight	31430 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Linux operating systems supported	Fedora 14, Fedora 15, RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64

Weight and Dimensions

Depth	558 mm
Width	444 mm
Height	470 mm
Weight	27390 g