Lexmark CX310dn Service Manual

Print quality missing image at edge service check............................................................................................34
Print quality mottle (2‑5 mm speckles) service check ...................................................................................... 34
Print quality narrow vertical line service check ................................................................................................34
Print quality random marks service check ........................................................................................................ 34
Print quality residual image service check........................................................................................................ 35
Print quality solid color page service check ......................................................................................................36
Print quality vertical banding service check......................................................................................................36
Print quality light print on solids service check ................................................................................................36
Print quality color problems service check .......................................................................................................37
Paper jams...............................................................................................................................................37
Understanding jam numbers and locations......................................................................................................37
Clearing jams .................................................................................................................................................... 38
200 paper jams ................................................................................................................................................. 40
200.xx Input (S2) sensor service check ............................................................................................................. 42
202 paper jams ................................................................................................................................................. 44
202.xx fuser exit sensor service check ..............................................................................................................48
203 paper jams ................................................................................................................................................. 50
230 paper jams ................................................................................................................................................. 53
230.xx Duplex/manual feed sensor (S1) service check .....................................................................................54
232 paper jams ................................................................................................................................................. 57
242 paper jams ................................................................................................................................................. 58
243 paper jams ................................................................................................................................................. 59
244 paper jams ................................................................................................................................................. 60
250 paper jams ................................................................................................................................................. 61
28x.xx paper jams ............................................................................................................................................. 63
29x.xx paper jams ............................................................................................................................................. 65
xxx.xx paper jams..............................................................................................................................................66
User messages.........................................................................................................................................67
Understanding the printer messages ...............................................................................................................67
Service errors..........................................................................................................................................75
1xx service error messages ...............................................................................................................................76
110.xx Printhead service check.........................................................................................................................82
121.xx Fuser service check................................................................................................................................83
133.xx Toner meter sensors (Y, C, M, K) on TMC card service check ...............................................................87
141.xx—Cartridge motor error service check...................................................................................................89
147.xx Paper pick motor drive assembly service check ....................................................................................91
171.xx Fan error service check..........................................................................................................................93
84x.xx service error messages ..........................................................................................................................94
840.xx service check .........................................................................................................................................95
843.xx service check .........................................................................................................................................96
ADF service check ............................................................................................................................................. 97
Flatbed legal scan service check .......................................................................................................................98
9xx service error messages ...............................................................................................................................99
900.xx System software error service check...................................................................................................103
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Table of contents
4

Lexmark CX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	11.5 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	23 ppm
Duplex print speed (black, normal quality, A4/US Letter)	12 ppm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	5
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (color)	32 ppm
Optical scanning resolution	600 x 1200 DPI
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	901 sheets
Total number of input trays	1
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black, Grey
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound power level (standby)	16 dB
Sound pressure level (copying)	48 dB
Sound pressure level (printing)	47 dB
Sound pressure level (scanning)	49 dB
Sound pressure level (duplex printing)	50 dB
Power consumption (average operating)	- W
Package depth	594 mm
Package height	567 mm
Package weight	31430 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Linux operating systems supported	Fedora 14, Fedora 15, RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64

Weight and Dimensions

Depth	558 mm
Width	444 mm
Height	470 mm
Weight	27390 g