23y paper jams
23y paper jam messages
Error code Description Action
230.01 Sheet covering internal duplex sensor during
warm up.
Go to
“Duplex service check” on page 98.
230.02 Paper jam around internal duplex. Go to
“Duplex service check” on page 98.
230.03 Internal duplex sensor never made by leading
edge of page.
Go to
“Duplex service check” on page 98.
230.04 Page in duplexer ahead of current reversing page
never staged.
Go to
“Duplex service check” on page 98.
230.05 Internal duplex sensor never broke on the trailing
edge of the sheet.
Go to
“Duplex service check” on page 98.
230.07 Internal duplex sensor never broke from sheet
ahead of page.
Go to
“Duplex service check” on page 98.
230.09 Page in duplexer never picked. Go to
“Duplex service check” on page 98.
230.10 Narrow page reversing into duplexer. Go to
“Duplex service check” on page 98.
230.28 Bouncy duplex sensor never made. Go to
“Duplex service check” on page 98.
232.03 Input sensor never detected sheet from internal
duplex path.
Go to
“Duplex service check” on page 98.
232.10 Feed error picking from the duplexer. Go to
“Duplex service check” on page 98.
Duplex service check
Action Yes No
Step 1
a Remove the rear cover. See “Rear door and cover removal”
on page 307.
b Check the redrive rollers for wear or damage.
Are they free of wear or damage?
Go to step 2. Replace the redrive
assembly. See
“Redrive assembly
removal” on
page 310.
Step 2
a Remove the left cover. See “Left cover removal” on page
228.
b POR into the Diagnostics menu and perform a duplex feed test:
Diagnostics Menu > Duplex Tests > Duplex Feed 1
c Check the reverse solenoid for proper operation.
Does it function properly?
Go to step 3. Replace the reverse
solenoid. See
“Reverse solenoid
removal” on
page 237.
4514-6xx
Diagnostics and troubleshooting
98
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