5 Close the printer.
6 Touch OK or press , depending on your printer model.
Check the paper tray
Notes:
• For select models that support a second tray, make sure you also check the second tray.
• If the paper tray was removed, then make sure you do not replace the tray until the jam is cleared.
1 Pull the tray completely out of the printer.
2 Firmly grasp the paper on both sides, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 Touch OK or press , depending on your printer model.
Troubleshooting
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