Software may not be
installed correctly
1 Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 146.
2 If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a In all countries or regions except the United States, select your country or region.
b Click the links for drivers or downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and then follow the directions on the
computer screen.
Cannot print from digital camera using PictBridge
Enable PictBridge printing
from camera
Enable PictBridge printing on the camera by selecting the correct USB mode. For more
information, see the digital camera documentation.
Make sure the camera is
PictBridge-enabled
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital
camera documentation to determine whether it is PictBridge-enabled.
Check USB cable Use only the USB cable that came with the camera.
Remove memory cards Remove any memory cards from the printer.
Check messages If an error message appears on the display, see “Error messages” on page 138.
Print troubleshooting
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
• Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Premium Photo Paper or Lexmark Photo Paper.
• Use a paper that is a heavier weight or bright white.
• Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 112.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 112.
If print quality has not improved, continue to step 3.
Troubleshooting
124
To Next Page
Loading...
