Is your printer memory
full?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
Load paper Load paper to print any faxes that have been stored in the printer.
Check the Auto
Answer button
If the Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 62.
Check ink Check the ink levels, and install a new cartridge if necessary.
Check whether Fax
Forwarding is selected
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Ringing and Answering appears.
6 Press .
7 Press or repeatedly until Fax Forward appears.
8 Press .
9 Press or repeatedly to view the current Fax Forwarding setting.
10 To turn off Fax Forwarding, press or repeatedly until Off appears.
11 Press to save the setting.
Can receive but not send faxes
Check mode selection
To make sure the printer is set for faxing, press Fax Mode.
Check document
placement
Load the original document facedown in the ADF or in the upper left corner of the scanner
glass.
Troubleshooting
132