Cartridge Error
• 1102
• 1203
• 1204
or
• 120F
(Procedure 2)
Procedure 2
Follow this procedure to determine which cartridge is not working properly.
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the button is not lit, press .
5 Reinsert the black (or photo) print cartridge.
6 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one.
• Does not reappear, reinsert the color print cartridge.
7 If the error reappears, replace the color print cartridge with a new one.
Clear Carrier Jam
(remove obstructions)
1 Raise the scanner unit.
2 Remove any objects blocking the path of the cartridge carrier.
3 Make sure the cartridge carrier lids are closed.
4 Close the scanner unit.
5 Press .
Troubleshooting
139
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