LG-Ericsson iPecs 1010i - Waiting for the Next Available Outside Line; Account Codes: Tracking External Calls for Billing

1000i Series IP Phone (SMB)
User Guide Issue 1.0
28
You may be assigned dialing and/or outside Line Access Restrictions, in which case you will receive error tone
if you attempt to dial or access a restricted number or outside line.
Line and Station Class of Service (COS), which establish dialing restrictions, may vary during Day and Night
operation (Day/Night COS).
You may need to enter an Authorization code before placing calls, in which case you will receive a second dial
tone. Please consult with your System Administrator for further information.
Your external calls may be subject to Call Time Restrictions, you will receive a Call Warning Tone prior to
disconnect.
NOTE
In the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed from any station
in the System, regardless of a Station’s dialing restrictions (COS).
To place an external call:
1) Lift the handset.
2) Dial the outside line or group number.
3) Dial the desired number.
4.2.2 Waiting for the next available Outside line
If all the lines connected to your system are busy, you will receive an All lines Busy signal. You may request to
be notified when a line is available for use.
To join a queue if the selected/dialed line is busy:
1) Select the desired outside line button; when the busy notification is returned, press the MSG button.
2) Return to an idle state by going on-hook. When the line is available, your Station will be notified
(ringing).
4.2.3 Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to track calls for billing or other purposes. You may enter an
Account Code, which is output from the system in the SMDR (Station Message Detail Recording) report. You
may have an Account Code flexible button, which allows one-touch entry of an Account Code. Please consult
with your System Administrator for further information.
Refer to “10.2 Assigning Features to Flexible Buttons” for details about assigning an Account Code button.
To enter an Account Code before the call:
1) Lift the handset.
2) Press the assigned ACCOUNT CODE button.
3) Dial the Account Code (1-12 digits).
4) Press *, Intercom dial tone is heard.
5) Place the outside call as normal.
To enter an Account Code during a call:
1) Press the assigned ACCOUNT CODE button.
2) Dial the Account Code (1-12 digits).
3) Press *.