1000i Series IP Phone (SMB)
User Guide Issue 1.0
34
5.3 Broker Call: Switching between two calls
You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker
between two or more parties (Broker Call).
iPECS Phone users may ‘broker’ for multiple calls up to the number of outside line (Flexible Buttons) buttons
on the phone. A flexible button on the iPECS Phone assigned as a U-LOOP button lets you access a line
placing external (Outside Line) calls.
Refer to section “10.2 Assigning Features to Flexible Buttons” for details about assigning a U-LOOP button.
Please consult with your System Administrator for further information.
To switch between two calls (Broker Call):
✓ Press the desired outside line button. (in the Flexible button)
5.4 Joining Multiple People in a Conference
You can establish a Conference with up to 3 parties, or when your system is equipped with the Conference
module, 32 parties can be joined in a conference. Check with your system administrator to determine if you
have a Conference module. The other parties in the Conference may be internal or external.
A Conference can be placed on Hold and is subject to Hold Recall.
You may also use the Conference operation to join two external parties in a private conversation. This is an
Unsupervised Conference, which is not subject to the normal Hold Recall operation.
To establish a Conference:
1) Establish call with one of the desired conference parties.
2) When called party answer the call, select the CONF Softkey.
3) Establish call with another conference party.
4) Select the CONF Softkey.
5) Repeat the above steps for additional parties.
6) Select the CONF Softkey again to establish the conference.
To place a Conference on Hold:
✓ Press the HOLD(SAVE) button.
To retrieve the Conference from Hold:
✓ Select the CONF Softkey.
To establish an Unsupervised Conference:
1) Establish conference with two external parties.
2) Select the CONF Softkey.
3) Hang-up the handset.
To retrieve an Unsupervised Conference:
1) Lift the handset.
2) Select the CONF Softkey.
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