LG-Ericsson iPECS-CM - Pri Uui

iPECS-CM
ACD & CTI Feature Description and Operation Issue 3.5
41
Related WMS Menu
Data Management > Trunk Information > Outgoing Route Information> Outgoing Route
Options> “CTI Global Call ID”
> Trunk Information > Incoming Route Information> Incoming Route
Options> “CTI Global Call ID”
Related Features
Hardware
6.3 PRI UUI
Description
The iPECS-CM is configured to employ the UUI (User-to-User Information) element in the PRI
Call Set-up message. For incoming calls, iPECS-CM forwards the UUI to the CTI server in the
CTI event message. For outgoing calls, the user information received from the CTI server in the
CTI command is sent in the UUI element of the PRI call Set-up message
Operation
Operation is automatic based on settings.
Conditions
 The maximum length of the UUI data field is 128 Byte.
Related WMS Menu
Data Management > Trunk Information > Outgoing Route Information > Outgoing Route
Options > “CTI User Info (PRI)”
> Trunk Information > Incoming Route Information > Incoming Route
Options > “CTI User Info (PRI)”
Related Features
Hardware