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6.12 Troubleshooting Guidelines
If the battery LED power indicator is OFF
1. Turn off the circuit breaker.
2. Turn off the inverter. Verify there is no power at the battery
connection.
3. Unplug all the wires and reconnect. Check if the wiring on the battery
has been done properly. Refer to Section 4. Connection to the Inverter.
4. Turn on the circuit breaker.
5. Turn on the inverter.
6. If the LED power indicator is still OFF, turn off the circuit breaker.
7. Disconnect the power cable connector.
8. Contact LG Energy Solution regional contact point.
1) Contact the inverter manufacturer.
2) Refer to the inverter installation manual or troubleshooting
guidelines.
3) Refer to the Installation manual (4.Battery-inverter connection) for
the location of the battery, and the Circuit Breaker.
If the LED power indicator is ON, but the battery is not charging or discharging
1. Update both the inverter and battery rmware versions. Refer to the
inverter’s troubleshooting guide for instructions.
2. Check the inverter’s battery settings. Refer to the inverter’s
troubleshooting guide for battery setup instructions.
3. If the battery is recognized, inverter setup has been completed
successfully.
4. If the issue persists:
4-1. Turn off the circuit breaker.
4-2. Turn off the inverter. Verify there is no power at the battery
connection.
4-3. Unplug all wires and reconnect. Check if wiring on the battery has
been done properly. Refer to Section.3. and 4.
4-4. Turn on the circuit breaker.
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