Lockly SECURE User Manual

3.8 Fingerprint Scanning Tips & Troubleshoot
SECTION 3.8
Tips for Fingerprint Enrollment and Recognition
• Place your finger to completely cover the sensor with maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly moisten
the finger to improve recognition.
• Children ages 12 and under are not recommended to use fingerprint access due to the
constant changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisture from finger before scanning
• If dry - moisturize or blow warm breath over finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly
For more troubleshooting help, visit http://lockly.com/help
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Lockly SECURE Specifications

General

Power Source	Battery
Compatibility	Standard doors
Operating Temperature	-4°F to 140°F (-20°C to 60°C)
Keyless Entry	Yes
Access Methods	Fingerprint, Keypad, Physical Key, Mobile App
Fingerprint Capacity	99 fingerprints
Connectivity	Bluetooth, Wi-Fi
Battery Life	Up to 1 year (depending on usage)
Keypad	Yes
Voice Control	Yes (Amazon Alexa, Google Assistant)
Door Thickness	1.375 to 2 inches
Battery Type	4 AA batteries
Mobile App	Lockly App
Auto-Lock	Yes
Weather Resistance	Yes
Installation	DIY
Lock Type	Smart Deadbolt
Material	Zinc Alloy