- 90
english
Troubleshooting
Problem Possible cause Remedy
Your TV set is not assigned an IP address if
you require the IP assignment type DHCP.
a) No DHCP server is working on your network. Set up a DHCP server.
Assign the IP addresses for the TV set
manually or via UPnP/DLNA.
Despite video or music file being played back,
no sound can be heard.
a) The TV set is set to mute or the volume has
been turned down too far.
b) An audio device that does not exist or that is
not connected is registered in the TV menu
under Connections Sound components (e.g.
HiFi/AV amplifier).
a) Increase the volume by pressing the V+
button on the remote control for longer.
This will also cancel any mute setting.
b) Connect up the audio device and switch it
on.
In the Sound components wizard change
back to TV speakers.
Although the file is visible on the media
server, it is not displayed in the MediaPortal.
The file is not made available by your media
server.
Change to your media server. For this, read the
section Media server software on page 94.
A media file that is displayed can not be
played back.
The format of the file is not supported (see also
limitations in section File formats supported on
page 94).
No remedy.
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