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4.21 Answering or rejecting a call
To answer or reject an incoming call:
1. When a call is received, CSR Harmony will ask you if you
would like to
Answer
(the green icon) or
Reject
(the red
icon) the call:
2. If you
Answer
, the calls becomes active and the audio from
the call can be heard on your computer:
The
End call
(red) and the
Transfer
(blue) icons become
useable.
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