MERLIN LEGENDCommunications System Release 6.1
System Planning
555-661-112
Issue 1
August 1998
Contents
Page iii
Contents
New Features and Enhancements xiii
â– Release 6.1 Enhancements (August, 1998) xiii
Prior Releases: Features and Enhancements xvii
â– Release 6.0 Enhancements (February, 1998) xvii
â– Release 5.0 Enhancements (June, 1997) xxii
â– Release 4.2 Enhancements (June, 1997) xxvii
â– Release 4.1 Enhancements (June, 1997) xxx
â– Release 4.0 Enhancements (March, 1996) xxxii
â– Release 3.1 Enhancements (March, 1996) xxxv
About This Book xxxvii
â– Intended Audience xxxvii
â– How to Use This Book xxxvii
â– Terms and Conventions Used xxxix
â– Security xli
â– Related Documents xlii
â– How to Comment on This Book xliii
1 Before You Begin 1–1
■Reviewing System Components 1–1
■Confirming the Location of the Control Unit 1–2
■Requirements for Supporting CTI Applications 1–6
■Obtaining Telephone Company Information 1–10
■Obtaining User Information 1–11
■Obtaining a Floor Plan 1–13