MAEVING RM1 - Damages; How Do I Obtain Service under this Warranty; Maeving Approved Partners

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WARRANTY
• Motorcycles severely damaged or declared a total loss by an
insurer.
• Motorcycles reassembled from or repaired with parts obtained
from another used motorcycle.
• Using and/or storing the vehicle or battery outside the range of
-20°C to 60°C.
• Attempting to charge the battery at or below 0°C.
• Batteries that have been stored at a state of charge below 10%
or above 90% for more than 30 days. If stored long term, check
the state of charge at least monthly, and charge it back up to at
least 60% if it drops below 30%.
This limited warranty does not cover any incidental or
consequential damages, including:
• Loss of value of the motorcycle.
• Lost profits or earnings.
• Out-of-pocket expenses for substitute transportation or lodging.
• Expenses associated with returning the covered product to an
authorised service facility or dealer.
• Towing and/or roadside assistance expenses.
• Expenses associated with returning the covered product back to
its owner, mechanic's travel time or communication charges, loss
or damage to personal property, loss of time, or inconvenience.
How do I obtain service under this warranty?
Maeving oers mobile servicing and repairs done by our in-house
engineers and technicians within the mainland UK. We also have
authorised partners who are equipped to work on your Maeving; see
below for more information.
Repairs or replacements that are covered under the Maeving
Warranty will be free of charge; however, if the repair is not covered
under warranty, the full cost of the work (including call-out fees and
labour costs) will be charged to the customer.
Please have the following available when contacting the Maeving
Workshop or one of its approved partners.
• Owner’s name and address (original owner if you have not yet
gone through the proper transfer of ownership process).
• Owner’s telephone number.
• Vehicle Identification Number (VIN) found on the chassis.
• Date of purchase (if known).
• Motor serial number.
• Battery serial number (if the query is relating to the battery).
Telephone: +44 (0) 2477180149.
Email: support@maeving.com or workshop@maeving.com.
Opening hours: Monday - Friday | 9am to 5pm (GMT).
Maeving approved partners
Please visit: www.maeving.com for further information.