32
Troubleshooting
Observation Potential Cause/Solution
No sound The station is not tuned in. Fine tune the station. The volume
is set to a low position. Increase the volume. Headphones
may be connected. Disconnect the headphones.
Buttons are not
working
Turn o the unit and turn on after a few seconds. Please also
try unplugging/replugging the radio.
FM: Static sound
DAB: Burbling/
intermittent cut-out
Signal reception is low. Adjust the aerial or move the unit to a
stronger signal location.
Re-scan stations and or/ a factory reset.
Sound is distorted The volume is too high. Adjust the volume control.
Desired station not
found
Weak signal. Use the manual tune function and try
rescanning in a dierent area.
Display shows “No
Service”
There is no DAB coverage in your area, or poor reception.
Adjust the position of the aerial, or move the unit to a
stronger signal location.
Display is blank This may occur if the broadcaster changes the label of a
service or removes a label while tuned. The radio will try to
retune or perform a scan.
Time and Date not
setting automatically
Go to DAB mode and this will automatically set once a scan
is performed. Alternatively, set in your ‘Settings’ and adjust
manually.
Other problems/
functional issues
Please perform a factory reset of the radio in your settings.
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