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Marstek JUPITER Series - Page 20

Marstek JUPITER Series
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Overcurrent caused
by wrong connection
of photovoltaic
negative pole
PE grounding
abnormality
Slave
communication
abnormality
High temperature
limit
OTA update failed
Low battery
Low battery
PV side
1. Please check whether the DC side circuit is normal and whether
the photovoltaic panels of correct specifications are connected.
2. If the fault persists, please contact the technical team.
1. Please check whether PE is grounded correctly.
2. If the fault persists, please contact the technical team.
1. Please check whether the ventilation and heat dissipation
conditions are good.
2. If the fault persists or occurs frequently, please contact the
technical team.
1. It will be triggered when the OTA upgrade fails, and it will
automatically disappear after a period of time after re-upgrade.
2. If the fault persists or occurs frequently, please contact the
technical team.
1. Please check whether the CT is properly connected to the
home network and ensure the stability of the home network.
2. If the fault persists or occurs frequently, please contact the
technical team.
Line sequence
detection failed
Abnormal
WiFi signal
Bluetooth status
is abnormal
1. It will occasionally be triggered when the household load
fluctuates too much or the network fluctuates, and will
automatically disappear after a period of time.
2. If the fault persists or occurs frequently, please contact the
technical team.
1. Please check whether the WIFI connection between the device
and the home network is normal.
2. If the fault persists or occurs frequently, please contact the
technical team.
1. Please check whether you are using the correct device and the
APP to connect the device. The problem will be solved
automatically after a period of time.
2. If the problem still exists or is triggered frequently, please
contact the technical team.
1. It will be triggered when the battery power is too low and will
be automatically eliminated after photovoltaic charging.
2. If the fault persists or occurs frequently, please contact the
technical team.
If the fault persists, please contact the technical team.
450
451/452
4C0/4C1
4C2/4C3
/4C4
5C4/5C5
/5C6
530/547
/548
5C0
5C1
5C2
5C3
5C7
18

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