Network anomaly
1. Please check whether you are using the correct device and the
APP to connect the device. The problem will be solved
automatically after a period of time.
2. If the problem still exists or is triggered frequently, please
contact the technical team.
5C8-5CB
If there is a problem with the balcony photovoltaic integrated machine, please follow the steps
below to troubleshoot (only for professional technicians)
5.2 On-site Inspection
Maintenance work must be performed by authorized personnel, and authorized personnel are
responsible for reporting abnormalities.
When performing maintenance, be sure to wear personal protective equipment.
During normal operation of the balcony photovoltaic integrated machine, please check the
environmental conditions regularly to ensure that the environmental conditions meet the
requirements of the "Technical Specifications" and ensure that the equipment is not exposed
to severe weather.
If you find any problem, do not use the device. Please wait until the problem is solved before
resuming normal use.
Check the various components of the balcony photovoltaic integrated machine regularly every
year to ensure that each component is in good condition and the heat dissipation components
are not blocked in any way.
To clean the device, use a vacuum cleaner or a special brush.
5.3 General Maintenance
1
Do not repair the balcony photovoltaic integrated machine without authorization. If the fault
cannot be eliminated, please contact the local dealer.
Check that the grid voltage and frequency are within the range specified in the Technical
Specifications section of this manual.
Check whether the grid connection and PV input line connection are normal, confirm whether the
PV module voltage is within the range specified in the "Technical Specifications" of this manual,
and confirm whether the equipment is normally connected to the grid.
If the problem persists, call technical support.
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