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CUSTOMER CARE
Our service desk is ready to help you solve any type of problem with your appliance.
We will always find a solution. Please contact the supplier from whom you purchased
your appliance. When you call us, please provide model and S/N (serial number), so
that we can advise you properly. The plate bearing these numbers can be found on the
facade of the oven, visible when you open the door.
Example:
Model MKO 902-PR M WH
Recommended voltage: 220-240 V~
Recommended frequency: 50 Hz/60 Hz
Electric Power: 3.0 kW
To save time, please note the model of your appliance and the help desk phone number
in the space below, if necessary.
MAINTENANCE SHEET
Model No. Date of purchase
Serial number Shop where purchased
Attention
This appliance must be installed in accordance with current regulations and used only
in a well-ventilated space. Read the instructions before installing or using the appliance.
Note
Please note that the home visit of a technician from our service centres is not free, even
if contacted during the warranty period.
If you decide to rely on a certified professional, you will be sure that the repair will be
carried out by technicians who will bring the original spare parts for your appliance.
Thank you again for purchasing a Master-Kitchen built-in oven and we hope that your
appliance will give you delicious dishes and great satisfaction in the kitchen.