33 | Troubleshooting and alarms
Visible on display
Error Problem
description
Troubleshooting instruc-
tions
Remarks / Potential source
of error
Pressure
Warning
401 Battery low Charge battery – connect
Thopaz to mains
Remaining time of battery
approx. 30 min.
Yes
306 Canister full Replace canister If the canister is not full,
see next page
Yes
405 Standby mode Switch Thopaz on or off In standby mode after
5 minutes
No
404 Leakage – Check patient status
– Check system for leaks
– Con
tinue with ’OK’
– Irregularity in the course
of therapy
– Indication of leakage
– See Chapter 6
Yes
402 USB connec-
tion not permit-
ted
Unplug USB cable USB connection not permit-
ted during operation or in
the vicinity of the patient
Yes
406 Temperature
too high
Prepare backup device Do not expose Thopaz to
heat sources
Yes
Alarm
305 Battery empty Charge battery – connect
Thopaz to mains
No
302 System clogged – Check that tubing is
clear/not twiste
d
– Replace canister
– Tubing is kinked or
clogged, or filter in canis-
ter is clogged for approx.
10 min.
– Thopaz detects clotting of
the Thopaz tubing, NOT of
the patient catheter
No
301 Leak in system Check system for leaks – Disconnection
– Missing seal between
Thopaz and canister
No
311 Selftest failed Snap the canister out and
in again
Do not switch Thopaz on
if the patient is already
connected
No
313 Filter clogged – Replace ca
nister
– Continue with ’on’
Filter in canister clogged
No
315 Thopaz over-
heated
Replace Thopaz No
Internal error
Internal error
XXX
1. Switch Thopaz off and
on again
2. Inform Medela
Customer Service
If error message repeated,
inform Medela Customer
Service
acoustic alarm
Canister change
Operation