3.6 Error messages
Metrohm 838 Advanced Sample Processor, Appendix 77
∗ SCAN timeout The connected device has not transmitted the expected sig-
nal within the defined timeout time. The sample determina-
tion may not have been carried out properly, or the connec-
tion has been interrupted. Check the connected device.
* service recommended The warning limit of the running time meter has been
reached. It is time for the Sample Processor to be serviced.
Please contact your local Metrohm service department.
∗ user memory full The memory for the user-defined methods is full. Before new
methods can be stored methods that are not used, or only
used infrequently, must be deleted.
∗ wrong rack The rack placed on the turntable is not the rack assigned to
the method under
parameters.
trap error xxx Unexpected program error; switch instrument off and then on
again.
No display, LEDs Tower 1
and Tower 2 light up LCD error (system error 7). Contact Service.