BeneVision N22/BeneVision N19 Patient Monitor Service Manual 4-9
4.7.8 Device Integration Failures
Failure Description Possible Cause Troubleshooting
The "Devices Integrated"
window displays nothing
after connection
The ID adapter is not compatible
with the external device
Replace the ID adapter.
Upgrade the ID of the ID adapter in
"Factory Maintenance" menu.
The serial port adapter cable not
compatible with the external device
Replace the serial port adapter cable.
Wrong software version or wrong
protocol version of the external
device
Verify the protocol version and software version
are supported by the ID adapter.
Generate the alarm:
"BeneLink Comm Stop"
The BeneLink module application
software is corrupted
Upgrade or update the software application of
the BeneLink module with the network
upgrading tool.
The patient monitor has
no response when loading
the ID adapter
The BeneLink module application
software is corrupted
Upgrade or update the software application of
the BeneLink module with the network
upgrading tool.
BeneLink module damaged Replace the module.
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