Mitchell & Johnson WLD+211T - Troubleshooting and Error Messages; Common Device Operation Issues

Page | 42 © Mitchell & Johnson UK 2015 WLD+211 IB Ver 1.0 Rev 0.0
16. Troubleshooting and error messages
The WLD+211 is equipped with state-of-the-art technology and is safe to operate. Nevertheless, problems or malfunctions
may occur. Before contacting Mitchell & Johnson customer support, refer to the following for possible solutions.
PROBLEM
POSSIBLE SOLUTION
No power when switched on
- Mains socket not switched on or faulty
- Plug not fully inserted into wall socket
- Internal mains fuse has blown inside the unit,
this will need to be replaced by a qualified service
technician
- Power cord has become damaged, this should be
replaced immediately by a qualified technician
No sound
- Power not turned on
- Volume setting low
- Loudspeaker cables not connected
- No input audio equipment is connected or is faulty
- Correct audio input source not selected on front panel
No sound in one channel
- Audio source input cables connected incorrectly or
damaged
- Audio input source faulty
Loudspeaker cables connected incorrectly or
damaged
- Loudspeakers are faulty
Loud buzz or hum
- Audio input cables damaged or not correctly
connected
- Turntable earth lead incorrectly fitted
- Turntable head shell incorrectly fitted.
- CD player sited too close to TV
Weak bass, diffused stereo image
- Speaker connections out of phase check + and –
terminals are connected to corresponding terminals on
both amplifier and loudspeakers
Distorted sound
- Frayed wires may be touching on speaker terminals
causing distortion
- Bass and treble controls may be too high for
loudspeaker specification.
- Volume control may be set too high
Audio input source switches not
working
- Internal fault would need servicing by a qualified service
technician.
Remote control not working
- Check if the batteries have been inserted correctly.
- If batteries are empty, replace them with new ones.
- Point the remote control at the remote sensor and press
to operate.
- Remove any objects found between the remote control
and the remote sensor.
- Make sure the distance between the remote control and
the device does not exceed 8 m
Interference during reception
- The reception frequency has not been set properly.
- The antenna has not been positioned properly.
- Start a station search.