Mohr CT100B Series - Unpacking and Initial Inspection

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1. General Information

1.4. Unpacking and Initial Inspection

Before opening the shipping package containing the CT100B, inspect it for signs of damage. If

there is evidence of damage to the shipping package, notify both the shipping carrier and MOHR.

The shipping container should contain the CT100B and standard accessories, including this

Operator’s Manual, front panel cover, external AC adapter and power cord, soft transit case, and

calibration ﬁxture(s). If the shipping container is intact but there are missing items or if the

CT100B is damaged, defective, or does not meet operational requirements, contact a

MOHR-authorized sales representative.

1.5. Repacking for Shipment

In the event that the CT100B needs to be shipped to a MOHR-authorized service center for repair,

calibration, or other service, contact MOHR for a Return Material Authorization (RMA) number.

Aﬃx a label to the outside of the shipping container indicating:

• RMA number

• name, address, phone, and email of the owner

• name of the MOHR service representative who was contacted regarding the shipment

• serial number of the instrument

• description of the problem with the instrument and/or the desired service or maintenance

Optimally, the original shipping carton and packing material should be used to repack the CT100B

for shipment. Otherwise, the following steps should be taken:

1. Place the CT100B in an electrostatic discharge (ESD) safe bag.

2. Wrap with 3 in. of antistatic bubble wrap or non-movable foam cushioning. DO NOT USE

packaging peanuts.

3. Place in a sturdy cardboard box and ﬁll any additional void with packaging material. DO

NOT USE packaging peanuts.

4. Include any Purchase Orders, Work Orders, or special instructions with shipment.

5. Write the RMA number on outside packaging.

2 CT100B TDR Cable Analyzers Operator’s Manual