SST-PB3S-CLX-RLL User Reference Guide
Warranty and Support 57
©2014 Molex Inc. Industrial Products Business Unit, Integrated Products Division
Document Edition: 1.0, Document #: 715-0109, Template Edition: 1.1, Template #: QMS-06-045
Use, duplication or disclosure of this document or any of the information contained herein is subject to the restrictions on page ii of this document.
C.3 Technical Support
Please ensure that you have the following information readily available before calling for
Technical Support:
• SST-PB3S-CLX-RLL serial number
• Computer's make, model, CPU speed and hardware configuration (other cards installed)
• Operating system type and version
• Details of the problem you are experiencing: firmware module type and version, target
network and circumstances that may have caused the problem
C.4 Getting Help
Technical support is available during regular business hours by telephone, fax or email. The Molex
web site contains useful information that can be accessed by clicking the link below
:
Molex Support and Download
• Downloads center
• Support Request Form
• Knowledge Base
• Worldwide technical support contacts
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