3 - 4 DS6878 Product Reference Guide
Battery Information
Rechargeable battery packs are designed and constructed to the highest standards within the industry. However, 
there are limitations to how long a battery can operate or be stored before needing replacement. Many factors 
affect the life of a battery pack such as heat, cold, customer usage profiles, age and severe drops. 
When batteries are stored over a year, battery cell manufacturers advise that some irreversible deterioration in 
overall battery quality may occur. To minimize this loss, they recommend storing batteries half charged in a dry, 
cool place between 41° F and 77° F (5° C and 25° C), the cooler the better, and removed from the equipment to 
prevent the loss of capacity. Batteries should be charged to half capacity at least once a year. If an electrolyte 
leakage is observed, avoid any contact with the affected area and properly dispose of the battery. 
Replace the battery when a significant loss of run time is detected. Batteries must be charged within the 32° F to 
104° F (0° C to 40°C) temperature range.
The standard warranty period for all Symbol batteries is 30 days, regardless if the battery was purchased 
separately or included as part of the digital scanner. For more information on Symbol batteries, please visit:
http://support.symbol.com/support/product/manuals.do
Troubleshooting
Table 3-1    
Troubleshooting
Problem Possible Causes Possible Solutions
Battery
Digital Scanner battery requires 
frequent charging.
Battery may need reconditioning. Restore the battery by performing a 
battery reconditioning cycle. See 
Reconditioning the Digital Scanner 
Battery on page 1-17
 for more 
information.
Digital Scanner displays solid red 
LED longer than 3 seconds when 
placed in cradle.
 Battery may require pre-charge 
due to excessive discharge. 
Wait for the red LED to turn green 
indicating that the scanner has begun 
normal charging. Recommend allowing 
battery to fully recharge.
Beeper Indications
Digital Scanner emits low/high/low 
beeps.
ADF transmit error.  See 
Chapter 16, Advanced Data 
Formatting
 for information about ADF 
programming.
Invalid ADF rule is detected. See 
Chapter 16, Advanced Data 
Formatting
 for information about ADF 
programming.
The Code 39 buffer was erased or 
there was an attempt to clear or 
transmit an empty buffer.
Normal when scanning the Code 39 
Buffering 
Clear Buffer
 bar code or 
upon attempt to transmit an empty 
Code 39 buffer.