Maintenance & Technical Specifications 3 - 3
Decoding Bar Codes
Scanner emits the laser, but does 
not decode the bar code.
Scanner is not programmed for the 
correct bar code type.
Program the scanner to read that type 
of bar code. See Chapter 8, 
Symbologies.
Bar code symbol is unreadable. Scan test symbols of the same bar 
code type to determine if the bar code 
is defaced.
Distance between scanner and bar 
code is incorrect.
Move the scanner closer to or further 
from the bar code. See Decode Zones 
on page 2-6.
The scan line is not crossing every 
bar and space of the symbol.
Move the symbol until the scan line is 
within the acceptable aiming pattern. 
See Figure 2-3 on page 2-4.
Scanner decodes bar code, but 
does not transmit the data to the 
host.
Scanner is not programmed for the 
correct host type.
Scan the appropriate host type 
programming bar code. See the 
chapter corresponding to the host 
type.
Interface cable is loose. Check for loose cable connection and 
re-connect cable.
Scanner emits five long low beep 
after a bar code is decoded.
Conversion or format error was 
detected.
The scanner’s conversion 
parameters are not properly 
configured.
Ensure the scanner’s conversion 
parameters are properly configured.
Conversion or format error was 
detected.
An ADF rule was set up with 
characters that can't be sent for the 
host selected.
Change the ADF rule, or change to a 
host that can support the ADF rule.
Conversion or format error was 
detected.
A bar code was scanned with 
characters that can't be sent for that 
host.
Change the bar code, or change to a 
host that can support the bar code.
Table 3-1    
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions